Impactful Influence

Do Your Words Match Your Intent?

Improve Your Communication Impact with Organisational Transactional Analysis

Have you ever wondered why, despite your best intentions, your communication doesn’t always have the impact you expect? Whether it's in a meeting at work, with a client, or even in your personal life, we’ve all experienced moments where our well-meaning messages fall flat or even create unintended tension. This 60-minute "Lunch and Learn" will equip you with the tools and insights to understand why this happens—and, more importantly, how to change it.

What You’ll Learn:
In this session, you'll discover the mechanics of communication through the lens of Organisational Transactional Analysis (OTA), a simplified, practical model developed by Abe Wagner. This model is designed to help you communicate more effectively in all areas of life—at work, at home, and everywhere in between.

By the end of the session, you will:

  • Understand why we communicate the way we do: Gain insight into the subconscious drivers behind your communication style.

  • Learn why your intent doesn’t always match your impact: Discover the gap between what you intend to say and how it’s received.

  • Master six key communication choices: Practical techniques to enhance your personal impact and avoid misunderstandings.

How This Training Will Benefit You:

In this workshop you’ll be able to:

  1. Improve the effectiveness of your communication in high-stakes conversations—whether with colleagues, clients, or team members.

  2. Prevent or manage conflict before it spirals out of control, by applying three essential elements of successful communication.

  3. Enhance your influence: Understand how to better tailor your messages to your audience, ensuring your words leave the desired impact every time.

Whether you’re a leader, manager, team member, or anyone aiming to strengthen their communication skills, this training will help you understand the dynamics of human interaction, increase your influence, and help foster more meaningful, productive conversations.

This is a not just a “nice to have” but a “must-have” training:

In today’s fast-paced business world, effective communication is a core leadership skill. Misunderstandings and missed connections can lead to project delays, team dysfunction, and missed opportunities. This session offers practical, actionable insights that go beyond theory—you’ll leave with tools you can apply immediately to improve your personal impact, influence others, and reduce conflict.

Communication isn’t just about being heard—it’s about having your message resonate in the right way. This is your chance to master it.

Who Should Attend?

  • Leaders and Managers looking to enhance team communication and reduce friction.

  • Professionals seeking to improve client engagement and influence.

  • Teams wanting to prevent conflict and strengthen collaboration.

  • Anyone ready to take their communication skills to the next level—both professionally and personally.

I’m excited!
Let’s work together.

Ready to take the next step in mastering impactful communication?

Use the form below to secure your spot, I’ll be in contact at my earliest convenience.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world.

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